SIR-HQ

Our history dates back to 1926, when SIR started as a regional provider of credit information helping financial institutions evaluate loan applicants. Today, Background Decision operates as a division of SIR, as a leading provider of information solutions delivering a mix of comprehensive products that add value to your entire process. In addition, our outstanding customer service and industry expertise make Background Decision an ideal business partner.

The Secret of Our Success…

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People. We attract and retain employees who share our values in work ethic, teamwork, & commitment to customer service. Many employees have direct industry experience, and we invest in their ongoing training about the industries we serve and consumer protection laws. The result is a knowledgeable team, who understands your needs, and is committed to your success.

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Service. We continue to earn loyal, repeat business by creating win-win solutions for our customers. Our value proposition is a broad array of services at a competitive price, combined with committed & knowledgeable support.

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Total Solutions. Most companies operate today with limited time and resources. Background Decision is a single-source provider, and our expanded service offerings help save time and improve efficiency. Background Decision is a partnership you can leverage to achieve business success.

SOCLogoSOsThe protection of sensitive consumer information is a critical component of our success here at Background Decision, and that’s why we have developed industry-leading procedures and standards to ensure data security. To demonstrate our commitment to these standards, we undergo a rigorous third-party examination of our own compliance. We proudly display the AICPA SOC2 seal demonstrating our successful completion of this annual review process.

CORE STANDARDS

Background Decision’s audited data protection standards can be broken down into four core groups.

Security:

The systems are protected against unauthorized access, use, or modification. This includes logical and physical access control measures which prevent or detect the breakdown and circumvention of segregation of duties, system failure, incorrect processing, theft or other unauthorized removal of data or system resources, misuse of software, and improper access to, or use of, alteration, destruction, or disclosure of information.

Availability:

The systems are readily available for operation and use. This includes controls to ensure client access to our systems, products, or services as committed by contract, service-level agreement, or other agreements. Monitoring and maintenance controls for the systems are also covered.

Processing Integrity:

System processing is complete, accurate, timely, and authorized. These controls validate that the systems achieve their aim or the purpose for which it exists, and whether it performs its intended function in an unimpaired manner, free from unauthorized or inadvertent manipulation.

Confidentiality:

Information designated as confidential is protected as committed or agreed. These controls and procedures confirm Background Decision’s ability to protect information designated as confidential in accordance with the organization’s commitments and requirements through its final disposition and removal from the systems.

EFFECTIVE VENDOR MANAGEMENT

Some elements of Background Decision’s products and services rely on external contractors or service providers. These include SaaS technology platforms, field researchers, and specialty service providers. To ensure that our data security standards seamlessly flow down to these entities, Background Decision follows strict vetting procedures based on the potential risk associated with the service provided. Vendors attest to data security standards by way of contract, and periodic random audits are performed.

CLIENT ACCESS REQUIREMENTS

In addition to our own controls, Background Decision has established complementary minimum requirements that our client users should implement in order to ensure that consumer information we supply is safeguarded within their business as well.

Contact Us

Background Decision is “Built on a Tradition of Outstanding Service”. Our comprehensive mix of products brings value to your processes from start to finish. In addition, our outstanding customer service & compliance expertise make us an ideal business partner.

We’d like to hear from you! You can reach us by calling 800.813.4381, or by using the convenient form below.

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The protection of sensitive consumer information is paramount at Background Decision. The links below provide a secure method for you to conveniently upload sensitive information to key departments at Background Decision.

Please choose from the appropriate links. If you need additional support, please call 800.831.4381.

SALES TEAM

MORTGAGE SETTLEMENT SERVICES

BACKGROUND SCREENING

DIVERSIFIED APPRAISAL

ACCOUNTING DEPT

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John McTighe  President

John McTighe leads the background screening division, Background Decision, at SIR. Prior to joining Background Decision, John was responsible for major account sales operations for Connecticut Business Systems, a division of Xerox. In that role, he achieved substantial growth, and was also responsible for the recruiting and training of new sales people. Prior to that, John was a Strategic Account Executive for IKON Office Solutions, a division of Ricoh. There he provided printing equipment and managed services for a number of Fortune 500 companies.

John is SAFC II Advanced FCRA Certified by the National Consumer Reporting Association in both the Fair Credit Reporting Act (FCRA) and the Fair and Accurate Credit Transactions ACT (FACTA) and is a frequent speaker on the topic of pre-employment screening compliance and assessing job applicants.

John is also an active member of the Government Relations Committees of both the National Association of Professional Background Screeners (NAPBS) and National Consumer Reporting Association (CDIA).

He lives in Connecticut with his beautiful wife Kimberly of 19 years and their two children.

Massachusetts  Headquarters

155 Brookdale Drive

Springfield, MA 01104

(800) 332-9479

Maine  Diversified Appraisal Services Division

127 Pleasant Hill Road

Scarborough, ME 04074

(207)-885-0590

New Hampshire  Diversified Appraisal Services Division

77 Main Street

Raymond, NH 03077

(207)-885-0590

Background Decision believes that our employees are what sets us apart from our competitors. We have a reputation for finding and nurturing talented employees who can deliver high-quality information solutions and expert advice that help our customers achieve sustained growth, increased compliance, and continued cost efficiencies.

Background Decision’s corporate motto is “Built on a Tradition of Outstanding Service”, and we live this every day. If you’re a hard-working professional who enjoys a fast-pace work environment and shares our belief that responsive service with proactive solutions are the keys to business success, this might just be the career for you.

Teamwork

Don’t just take our word for it. Here’s what our employees say:

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National Consumer Reporting Association (NCRA). NCRA is a national trade organization of consumer reporting agencies and associated professionals that provide products and services to hundreds of thousands of credit grantors, employers, landlords and all types of general businesses.

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  • “Board Member”
CDIA

Consumer Data Industry Association (CDIA). CDIA is an international trade association that strives to educate consumers, media, legislators and regulators about the benefits of the responsible use of consumer data.  CDIA members provide businesses with the information and analytical tools necessary to manage risk and help ensure fair and safe transactions for consumers and facilitate competition to create opportunities for customers and the economy.

NAPBS

National Association of Professional Background Screeners (NAPBS). The National Association of Professional Background Screeners is the leading national resource for issues related to the background screening profession. NAPBS promotes and advocates for ethical business practices and fosters awareness of privacy rights and consumer protection issues. NAPBS is the foremost leader in the movement toward establishing generally accepted and reliable standards for background screening professionals and organizations.

SHRM

Society of Human Resource Management (SHRM). The Society for Human Resource Management (SHRM) is the world’s largest HR membership organization devoted to human resource management.  With more than 275,000 members, the Society is the leading provider of resources to serve the needs of HR professionals and advance the professional practice of human resource management.

  • “SHRM Preferred Provider”
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Employers Association of the NorthEast (EANE). EANE is dedicated to helping its members gain a competitive advantage and develop employees to sustain productivity and growth.

The association is known for providing a comprehensive training agenda integrating proven training methods with adult learning psychology to develop, engage and retain employees. Companies leverage our robust team of HR professionals for customized solutions to their greatest HR challenges.

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HR Certification Institute (HRCI). The HR Certification Institute is the premier credentialing organization for the human resources profession. For over 40 years, HRCI has set the standard for HR mastery and excellence around the globe. They are an independent nonprofit organization dedicated to advancing the HR profession by developing and administering best-in-class accredited certifications.

  • “HRCI Approved Provider”
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Concerned CRA’s. ConcernedCRAs is a group of like-minded consumer reporting agencies (CRAs) that believe certain data practices employed by a few CRA firms place our profession and consumers at risk.   This group is dedicated to raising awareness about the risks of offshoring consumer data processing, and the dangers of irresponsible criminal database reporting.   SIR is proud to be one of the first members of this group.

MMBA

Massachusetts Mortgage Bankers Association. The MMBA is the largest mortgage association in New England, and is recognized as one of the most successful in the country.  The association works to encourage sound ethical business practices in the real estate mortgage industry.

CMBA

Connecticut Mortgage Bankers Association. The mission of CMBA is to promote the welfare of the mortgage lending industry and related service providers in the state of Connecticut, and to improve its service to the community.   The association works to encourage sound ethical business practices in the real estate mortgage industry.

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  • “Board Member”
VMBA

Vermont Mortgage Bankers Association (VMBA). The mission of VMBA is to promote the welfare of the mortgage lending industry in the state of Vermont, and to improve its service to the community.   The association works to encourage sound ethical business practices in the originating, marketing, and servicing of mortgage investments.

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  • “Board Member”
CBA

Connecticut Bankers Association (CBA). The mission of the Connecticut Bankers Association is to represent the financial institutions in the State of Connecticut, and to serve as the voice of its members in matters of their common interest. CBA also works to encourage and facilitate the interchange of information and ideas among its members through meetings and the development of educational programs and providing cost-effective services.

NYMBA

New York Mortgage Bankers Association (NYMBA). The New York Mortgage Bankers Association is a statewide organization devoted exclusively to the field of real estate finance.  NYMBA’s rapidly growing membership comprises of both bank and non-bank mortgage lenders and servicers, as well as a wide variety of mortgage industry-related firms. The association was formed to encourage its members to engage only in sound and ethical business practices, and to inform its members of changes in the laws and regulations affecting the mortgage business.

CNYMBA

Central New York Mortgage Bankers Association (CNYMBA). CNYMBA is the Central New York branch of the national Mortgage Bankers Association (MBA). It’s mission is to represent the industry and help ensure the continued strength of the nation’s residential and commercial real estate markets; expansion of homeownership, and the extension of access to affordable housing to all Americans.

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  • “Board Member”
NYCUA

New York Credit Union Association (NYCUA). As the trade association for New York credit unions, NYCUA is committed to advancing the credit union movement by advocating, educating and unifying the interests of all credit unions statewide.

MBREA

MBREA. MBREA, The Association for Valuation Professionals, has proudly served real estate valuation professionals since 1934. Their mission is to support, promote and encourage the highest level of professionalism and ethical appraisal standards, through education and communication, and to represent the interests of our members.

MAMP

Maine Association of Mortgage Professionals (MAMP). MAMP is recognized as a leader in the mortgage industry by providing its members with the latest updates taking place in both Washington DC and Augusta that have an impact on the industry.  The association is comprised of professionals from banks, credit unions, independent mortgage firms and affiliate members from organizations that serve the mortgage industry.   They are committed to mortgage banking ethics and standards.

Affiliate MBA-FL Logo

Mortgage Bankers Association of South Florida. The goal of the Mortgage Bankers Association of South Florida is to be a visible professional association which creates value for its members though education, legislative representation, networking and communication in an exciting environment, while promoting the highest levels of ethical standards.

Affiliate MBA-SWFL Logo

Mortgage Bankers Association of Southwest Florida. As we celebrate our 28th year, we have committed to bringing back the pride in, and respect for, our industry through education, ethics and the improvement of the mortgage banking industry in Florida.

Affiliate MBA Gulf Coast Logo

Gulf Coast Mortgage Bankers Association. The strategic intent of the Mortgage Bankers Association of Florida is to be a visible professional association which creates value for its members through education, legislative representation, networking and communication in an exciting environment, while promoting the highest of ethical standards.

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  • “Board Member”
FAMP Logo - Florida Association Of Mortgage Professionals Logo

Florida Association of Mortgage Professionals. The Florida Association of Mortgage Professionals’ mission is to advance the mortgage profession through advocacy, education and ethical practice.

Background Decision’s webportal is a powerful tool for screening employees and landlords. Our system has built in tools that can help automate the collection of applicant data and authorization. In addition, our system is integrated with more than 100 applicant tracking (ATS) and property management systems. (PMS) Our highlighted connections are below, and we have experience connecting with many more. Contact us to learn more about our connections, or a request an integration using our easy XML gateway.

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Highlighted ATS Integrations:

  • ApplicantPRO
  • BalanceTrak
  • dtoolbox.com
  • Hirelist
  • HRSmart
  • iCIMS
  • Monster.com
  • myHRdesk
  • myStaffingPro
  • NowHire
  • PeopleSoft
  • Selectech
  • Taleo
  • Tenstreet
  • Vikus
  • Workday

Highlighted PMS Integrations:

  • AMSI
  • AMSI
  • Entrata
  • MRI
  • Paylease
  • QuickleasePro
  • Rent Manager
  • ResMan
  • Tenantfile
  • Yardi